Our Hassle-Free Return Policy for Your Convenience

At Evoq Pakistan, we understand that sometimes things don’t work out. That’s why we’ve made our return process as simple and hassle-free as possible, ensuring your shopping experience with us is always a pleasure. 

Easy Process: Initiating a return is just a few clicks away. Log in to your account, select the item you wish to return, and follow the easy steps to complete the process.

Flexible Time Frame: We give you ample time (3 days) to make a decision. With our extended return window, you can shop with confidence knowing that you have the flexibility to return items.

Prompt Refunds: Once we receive your returned item, we ensure a quick and efficient refund process. Choose to receive your refund through your preferred payment method.

Quality Assurance: Every return is inspected to ensure you receive the best quality products. If there’s a problem, we’re committed to making it right.

Customer Support: Our dedicated customer service team is here to assist you with any return queries. We’re just a message or phone call away!

Experience the joy of stress-free shopping with Evoq Pakistan’s easy return policy. Shop now and enjoy the peace of mind that comes with our hassle-free returns!

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.